The world is changing, so are your customers - Lauren Brennan
Lauren Brennan, Optimizely’s Product Marketing Manager, explains how COVID-19 has changed the ecommerce landscape and who shops online. Lauren talks about how experiments can help you deliver great experiences to your customers (both old and new).
What Lauren covers:
- Examples of experiments you can run to improve the 
- What to do when you don’t have historical data to drive your changes 
- Whether customers are open to change during this current climate